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A collaborative, creative
and integrative approach
to emotional and physical


You will find truth more quickly through delight than gravity. Let out a little more string on your kite.

~ Alan Cohen

Our Approach

​Whether you are looking for Case Management or Psychological support, our clinicians take a collaborative, creative, and integrative approach to emotional rehabilitation while also supporting any physical rehabilitation.

Our inclusive ethos enables all clients to remove barriers to progress and recovery. We can also encourage individuals and their families in their cultural contexts to live as close to the quality of life they would have had if the injury had not occurred.

Shabnam is everything one would hope for…professional, responsive, practical and kind. She heads up a very effective team… and her expertise in psychology adds particular value in clinical negligence matters.

Angharad Vaughan

Partner, Leigh Day

Our Team

As well as some 20 languages between us, our award winning team of specialists also has over 300 years of cumulative experience supporting individuals and families in psychological distress while providing input to the professional system around the client.
Our Case Management clinicians have various high-level training in and experience of working with mental health needs alongside rehabilitation goals, and are generally registered with HCPC (or equivalent).
All our Treating Psychologists are registered (usually with HCPC) and are able to work proactively in the rehabilitation context.

How We Work

On medium-to-high-value cases, we typically collaborate with Personal Injury professionals. This is usually because a life-changing injury has a long-term impact on the individual and family. Such serious and catastrophic injuries require psychological adjustment, especially when there is a risk of disengagement from rehabilitation goals and emerging discord within the client's family and/or within the network of professionals around the client.
Referrals are made to us because we can help you in adhering to the requirements of the 2015 Rehabilitation Code by acting as an assessor of rehabilitation needs and providing the necessary specialist input. We collaborate with you and the client's team to streamline therapy and care in order to achieve the best possible outcome for the client, both in terms of rehabilitation and settlement.








We offer free resources to professionals including a podcast, blogs, factsheets and social media content.

The Psychology of Case Management podcast

  • Day 24/29 of the  #bewithpsychworks  daily invitation to stop and ponder. It is hard to stay with yourself or a
  • Working as a mental health practitioner, it was hard to ignore how much loneliness has affected so many people. However,
  • Brain and Spinal Injury Handbook 2022-23 THE Brain Injury and Spinal Cord Injury publication for Case Managers, legal colleagues, rehabilitation
  • Day 21/29 of the  #bewithpsychworks  daily invitation to pause and reflect today. Living a life full of purpose and meaning
  • 30/29 of the  #bewithpsychworks  final daily invitation of this series to be you in whatever way that feels or looks.
  • Day 22/29 of the  #bewithpsychworks  daily invitation to ponder and feel. Are you goal-oriented? Why is that? Some people are
  • Those who feel they “belong” are more likely to have meaningful relationships with others who like and  #respect  them. Shared
  • Day 23/29 of the  #bewithpsychworks  daily invitation to purposefully pause. This quote speaks for itself. What you think about yourself
  • Thank you, Eman Hassan and Keith Cundall of  @fieldfisher  for such an informative and reassuring talk to our  #casemanager  and
  • We love the work we do with our clients and this week's  #psychologyofcasemanagementpodcast  episode brings out the passionate human behind
  • Meet Sue Patey, our wonderful administrator. Sue has 15 years of case management admin experience with an established service so
  • 29/29 of the  #bewithpsychworks  daily invitation to live emotionally honestly. All transitions have an end and a new beginning. And
  • Being a helping professional can be dominating, taking up lots of time and attention. I was reminded today about how
  • This week is Mental Health Awareness Week and the theme this year is loneliness, particularly in light of the pandemic.
  • This week’s  #psychologyofcasemanagementpodcast  episode is here. In  #personalinjury  work, we see a lot of stuckness in our serious and  #catastrophicallyinjured 
  • 28/29 of the  #bewithpsychworks  daily invitation to calm. Life sometimes encounters situations that we do not want and that cause
  • Day 25/29 of the  #bewithpsychworks  daily invitation to reflect and feel. It is an instinctive and natural human response to
  • 26/29 of the  #bewithpsychworks  daily invitation to meaningful moment. By developing a reflective stance based on  #compassion  and  #acceptance , it
  • We have all experienced what a good relationship looks and feels like. It is compassionate towards our goals, respectful about
  • 27/29 of the  #bewithpsychworks  daily invitation to permit yourself to feel for a moment. The  #personalinjury  world is filled with

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